f99999 Terms and Conditions

1 Introduction and Consent

f99999 (hereinafter referred to as the "Platform", "we" or "our") is an online gaming service provider. These terms and conditions ("Terms") form a legally binding agreement between f99999 and its users ("you", "member").

These terms apply to all services, games, promotions and other activities of f99999. By using the platform you confirm that:

• You are at least 21 years of age.
• You are voluntarily and fully knowingly accepting these terms.
• Online gaming is legal or permitted in the area where you reside.
• All information you have provided is genuine and accurate.

These terms are drawn up in Bengali and must be read together with the f99999 Privacy Policy and Responsible Gaming Policy.

2 Account Registration

2.1 Registration Requirements

To enjoy all gaming services on f99999, you need to create a personal account. During registration you must provide accurate and complete personal information, which includes:

• Full name (as per national identity card or passport)
• Valid mobile number
• Active email address (where applicable)
• Date of birth

2.2 Single Account Policy

Only one account is permitted per individual. If the same person operates multiple accounts, all accounts will be immediately closed and any earned bonuses will be cancelled. Creating multiple accounts from the same device, IP address or payment method is also prohibited.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing any other person to use your account is a violation of the terms. If you suspect unauthorized access to your account, notify our support team immediately.

3 Age Verification and Identity Confirmation

f99999 provides services only to individuals aged 21 or above. We reserve the right to verify your age and identity at any stage of registration.

3.1 Identity Verification Documents

Upon a verification request, you may be required to provide a clear photo or scan of any one of the following documents:

• National Identity Card (NID)
• Valid passport
• Birth registration certificate

3.2 Payment Method Verification

Before withdrawing, you must confirm that the payment account you use (bKash, Nagad, Rocket or bank account) is registered in your name. Using a third-party payment account for transactions is strictly prohibited.

Withdrawal requests may be held until the verification process is complete. f99999 may request additional verification documents at any time.

4 Deposits and Withdrawals

4.1 Deposit Rules

The following payment methods are currently accepted at f99999: bKash, Nagad, Rocket and direct bank transfer. The minimum deposit amount for each method is ৳200.

Deposited funds may only be used for gaming purposes. If a deposit fails for any reason, contact the support team immediately.

4.2 Withdrawal Rules

Withdrawal requests are generally processed within 30 minutes to 3 hours. Your account must be fully verified before withdrawing. The following conditions apply to withdrawals:

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made through the same method used for the deposit (where applicable).
• Winnings related to a bonus cannot be withdrawn until the wagering requirements for that bonus have been met.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

4.3 Currency and Conversion

All transactions on f99999 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

5 Bonuses and Promotions

5.1 Welcome Bonus

A 150% bonus is offered on the first deposit at f99999, up to a maximum of ৳15,000. Bonus examples:

• Deposit ৳1,000 → ৳1,500 bonus → total balance ৳2,500.
• Deposit ৳22,000 → maximum ৳15,000 bonus → total balance ৳37,000.

5.2 Wagering Requirements

The welcome bonus is subject to a 20x wagering requirement. This means you must wager the bonus amount 20 times before it becomes withdrawable. For example, if you receive a ৳1,500 bonus, you must place a total of ৳30,000 in bets.

5.3 General Bonus Terms

• A bonus applies only to the account it was issued to.
• Bonuses cannot be transferred to another account.
• f99999 reserves the right to modify or cancel bonus offers at any time.
• A new bonus cannot be activated while another bonus promotion is active.
• Attempting to claim bonuses through fraudulent or dishonest means may result in account closure.

5.4 Other Promotions

Special promotions, cashback offers and VIP benefits are provided from time to time. Each promotion has its own terms and they are all effective under the general terms and conditions of f99999.

6 Gaming Rules

6.1 Game Operation

All games on f99999 are operated using software from third-party game providers. The outcomes of these games are determined using Random Number Generator (RNG) technology, which ensures fair and impartial results.

6.2 Technical Errors

If a technical problem or error in any game creates an abnormal situation, the result of that game may be voided. In such cases the bet will be refunded. The "Malfunction voids all pays" policy applies.

6.3 Connection Issues

f99999 is not responsible for loss of internet connection. Once the connection is restored, the game state can generally be recovered. However, this may not always be possible.

6.4 Betting Limits

Each game has specific minimum and maximum betting limits. These limits are displayed in the game interface. f99999 reserves the right to impose additional betting limits on any account.

7 Prohibited Activities

The following activities are strictly prohibited on f99999:

• Creating or operating multiple accounts.
• Providing false or misleading information.
• Any form of cheating, hacking or attempting to exploit software.
• Playing games using automated scripts, bots or artificial intelligence.
• Using third-party payment methods.
• Using the platform for money laundering or illegal financial activity.
• Harassing or attempting to harm other members.
• Any activity that damages the reputation of f99999.
• Using dishonest tactics to meet bonus requirements.

8 Account Suspension and Closure

8.1 Closure by f99999

f99999 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of these terms.
• Providing false or incomplete information.
• Suspicious financial activity.
• Misuse of bonus policy.
• Failure to pass age verification.

8.2 Closure by Member

You may close your account at any time by notifying our support team. Please withdraw any verified valid balance before closing your account.

8.3 Self-Exclusion

As part of responsible gaming, you may request a self-exclusion for a set period of time. Please see our Responsible Gaming Policy for more details.

9 Privacy and Data Protection

f99999 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

The information you provide is used only for the following purposes:

• Account verification and management.
• Processing financial transactions.
• Meeting applicable legal obligations.
• Improving service quality.

We never sell your information to third parties for commercial purposes. To learn more, read our Privacy Policy.

10 Limitation of Liability

f99999 is not liable for:

• Any loss caused by internet connection disruptions.
• Loss due to issues with your device or software.
• Financial losses in gaming — gaming is inherently risky.
• The operations of third-party services or platforms.
• Service interruptions caused by unforeseen technical obstacles.

Under no circumstances will f99999's total liability exceed the amount of your net deposits over the past three months.

11 Responsible Gaming

f99999 takes responsible gaming very seriously. We believe that gaming should be an entertaining activity, not a source of addiction.

Members can use the following features:

• Setting deposit limits: Define a maximum deposit amount within a specified period.
• Setting betting limits: Set a betting limit per session.
• Taking a break: Temporarily suspend your account for a set period.
• Self-exclusion: Request long-term account closure.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Dispute Resolution

12.1 Complaints Process

If you have a concern or complaint, please contact us first via our 24/7 live chat or email. We are committed to resolving the matter as quickly and fairly as possible.

12.2 Resolution Timeframe

General complaints are usually resolved within 72 hours. More complex matters may take longer, but we will keep you updated at every stage.

12.3 Final Decision

In dispute resolution, the decision of f99999's management will be considered final. However, fairness and transparency will be ensured in all cases.

13 Changes to Terms

f99999 reserves the right to modify these terms and conditions at any time. For significant changes, we will endeavour to notify members in advance.

Continued use of the platform after any changes will be taken as your acceptance of the new terms. We therefore encourage you to visit this page regularly.

The latest version of the terms and conditions will always be available on this page. Previous versions will be kept in an archive and can be provided upon request.

14 Contact & Support

If you have any questions or need clarification about these terms, please contact our support team:

• Live Chat: Available 24/7 from any page on the site.
• Email: [email protected]

Our support team provides service in Bengali and is available on all working days as well as weekends.